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Househelpers Wales logo Househelpers Wales Serving Rogerstone & Bassaleg
Sarah, founder of Househelpers Wales, in her navy uniform
Flexible housekeeping & companionship

A helping hand around the home — and good company, too.

Trusted, local help with cleaning, laundry, errands, gardening and life's everyday tasks — and a dependable, familiar face you can rely on. I'm Sarah, and I'd love to help.

DBS checked · Fully insured · Local & independent · References available
VERTICAL VIDEO — Sarah says hello
Hi, I'm Sarah

A familiar, trusted face — not a faceless agency.

I'm a Newport girl who has lived overseas for much of my adult life, returning home to Wales in 2025 to be closer to family. Earlier in my career I worked as a nanny and housekeeper for a high-net-worth family in France — where I learnt to run a home to the very highest standard. I then spent 20 years building a corporate career in the Middle East, where I was fortunate to have wonderful help at home myself.

I know from experience how much a well-run, organised home supports positive mental health and reduces everyday stress. I established Househelpers Wales after seeing the gap in the market for a truly flexible, personal service — one that goes far beyond conventional cleaning. I live in Rogerstone with my young son, our dog and our cats.

This business was inspired by Chirel — the remarkable woman who kept my home running smoothly and helped me raise my son during those demanding early years. I am DBS-checked and fully insured, and I also help care for my own elderly parents, so I understand just how much a reliable, familiar face can mean.

Giving back: a portion of our annual profits is donated to the Alzheimer's Society and Dinky Dragons — the official charity for the NICU unit at The Grange University Hospital, Cwmbran.

What we stand for

Reliable

We will be there on time and we will get the job done — every time.

Trustworthy

DBS-verified, fully insured, and mature individuals you can leave in your home with confidence.

Proud

We take genuine pride in the quality of our work and in making a difference to your day.

Flexible

Each session is shaped around your needs on the day — no two visits need be the same.

Supportive

Emotionally intelligent and understanding — we work with families too, so loved ones are looked after.

Who we help

We specialise in helping people who could use an extra, trusted pair of hands around the home.

Older adults living independently

We help with the everyday tasks that can become trickier over time, working hand-in-hand with families to keep homes running smoothly.

New parents

Focus on your little one and worry less about the housework. We keep everything ticking over while you settle in.

Anyone with mobility challenges

Short or long-term — whether you are recovering from an operation or managing a condition, an extra pair of hands makes all the difference.

Pet owners

We are animal-friendly and love working in homes with pets. Dogs walked, cats fussed, and everything else taken care of too.

How I can help

At the start of each session you tell us where you'd like us to start — and we take it from there. Mix and match whatever makes life easier.

Light cleaning

Dusting, wiping down, vacuuming, mopping, washing up — your home left fresh and tidy.

Laundry & ironing

Washing, drying, ironing, folding, making up fresh beds and putting linen away.

Light gardening

Sweeping paths, mowing the grass, weeding and caring for your indoor plants.

Waste management

Sorting recycling, taking bins out and keeping on top of household waste.

Deeper cleaning

Inside fridges and cupboards, reorganising storage — the jobs that get put off.

Household administration

Overseeing tradesmen, accepting home deliveries and keeping things running smoothly.

Meal preparation

Healthy home-cooked snacks and meals, prepared with care in your own kitchen.

Shopping & groceries

Picking up the weekly shop and replenishing the everyday items you need.

Pet care

Dog walking, feeding and litter tray cleaning — we love animals and they love us.

Companionship & conversation

A friendly face, a proper chat and someone you can genuinely count on.

A quick, honest note

We are not registered carers and we don't provide personal or medical care — things like washing, dressing or medication. What we offer is good company, housekeeping and a hand with everyday life. We are always happy to work alongside your existing care arrangements.

Getting started is easy

1

Have a chat

Call, WhatsApp or fill in our short form for a friendly, no-pressure conversation about what you need.

2

Choose your session

Pick a three- or four-hour weekly slot. We prefer regular visits so we can get to know you and your home properly.

3

Relax

Sarah arrives at a time that suits you, you tell her where to start, and she gets on with it — with a smile.

Simple, honest pricing

We offer fixed weekly sessions of three or four hours — we prefer regular visits so we can get to know you and your home, and make every hour count.

Three-hour session
£70
3 hours

A full morning or afternoon — ideal for a regular weekly visit that really makes a difference.

Most popular
Four-hour session
£85
4 hours

Our most popular choice — extra time to work through more of your list, at the best hourly rate.

Regular weekly visits
Nothing to pay until it's done
Travel included
£5 surcharge if we supply cleaning materials

A 50% cancellation fee applies to sessions cancelled within 24 hours of the scheduled time. Sessions on bank holidays are subject to individual arrangement.

Where we work

We keep things local so we can give every visit the time it deserves. We currently cover Rogerstone, Bassaleg and the surrounding areas of Newport:

Rogerstone Bassaleg Mount Pleasant Avon Village Risca Nearby NP10

Not sure you're in our patch? Just ask — we're always happy to check.

MAP — coverage area around NP10

The standard we work to

Every visit, every room — left exactly as you would want it.

A beautifully made bed in a spotless bedroom
A clean, well-organised kitchen
Neatly folded laundry and fresh linen
A bright, tidy living room

Images shown are illustrative. Sarah will be adding her own photos soon.

Get in touch

However suits you best — there is never any obligation, and we are always happy to talk things through.

Prefer to fill in a form?

Answer a few quick questions and we'll get back to you — usually within a day. No obligation, and just your postcode is fine.