Trusted, local help with cleaning, laundry, gardening and life's everyday tasks — and a dependable, familiar face you can rely on.
Born in Newport, I have lived overseas for much of my adult life, returning home to Wales in 2025 to be closer to family. Earlier in my career I worked as a nanny and housekeeper for a high-net-worth family in France — where I learnt to run a home to the very highest standard. I then spent 20 years building a corporate career in the Middle East, where I was fortunate to have wonderful help at home myself.
I know from experience how much a well-run, organised home supports positive mental health and reduces everyday stress. I established Househelpers Wales after seeing the gap in the market for a truly flexible, personal service — one that goes far beyond conventional cleaning. I live in Rogerstone with my young son, our dog and our cats.
This business was inspired by Chirel — the remarkable woman who kept my home running smoothly and helped me raise my son during those demanding early years. I am forever grateful to her and am determined to deliver the same high quality service and value to Househelpers Wales clients as she did for me.
Giving back: a portion of our annual profits is donated to the Alzheimer's Society and Dinky Dragons — the official charity for the NICU unit at The Grange University Hospital, Cwmbran.
We will be there on time and we will get the job done — every time.
DBS-verified, fully insured, and mature individuals you can leave in your home with confidence.
We take genuine pride in the quality of our work and in making a difference to your day.
Each session is shaped around your needs on the day — no two visits need be the same.
Emotionally intelligent and understanding — we work with family members too, so loved ones are looked after.
We specialise in helping people who could use an extra, trusted pair of hands around the home.
We help with the everyday tasks that can become trickier over time, working hand-in-hand with families to keep homes running smoothly.
Focus on your little one and worry less about the housework. We will keep the house running smoothly while you relax.
Short or long-term — whether you are recovering from an operation or managing a condition, an extra pair of hands makes all the difference.
At the start of each session you tell us where you'd like to start — and we take it from there.
Mix and match to your needs at the time.
Dusting, wiping down, vacuuming, mopping, washing up, inside fridges and cupboards — your home left fresh and tidy.
Washing, drying, ironing, folding, making up fresh beds and putting linen away.
Sweeping paths, mowing the grass, weeding and caring for your indoor plants.
Sorting recycling, taking bins out and keeping on top of household waste.
Overseeing tradespeople, accepting home deliveries and keeping things running smoothly.
Healthy home-cooked snacks and meals, prepared with care in your own kitchen.
Picking up essential items and replenishing the everyday items you need.
Dog walking, feeding and litter tray cleaning — we love animals and they love us.
A friendly face, a proper chat and someone you can genuinely count on.
We are not registered carers and we don't provide personal or medical care — things like washing, dressing or medication. What we offer is good company, high quality housekeeping and a hand with everyday life. We're always happy to work alongside your existing carers and liaise with family members as needed.
Call or WhatsApp us for a friendly, no-pressure conversation about what you need.
Pick a three-, four-, or seven-hour weekly slot in line with our pricing options. We prefer regular visits so we can get to know you and your home properly.
We'll arrive at a time that suits you. Tell us where to start and we'll get on with it with a smile.
We offer fixed weekly sessions of three, four or seven hours — we prefer regular visits so we can get to know you and your home, and make every hour count.
A full morning or afternoon — ideal for a regular weekly visit that really makes a difference.
Our most popular choice — extra time to work through more of your list.
A full day of help — ideal for deeper cleaning and support with a wider range of services, such as meal preparation.
A 50% cancellation fee applies to sessions cancelled within 24 hours of the scheduled time. Sessions on bank holidays are subject to individual arrangement.
We keep things local so that we can give every visit the time it deserves. We currently cover Rogerstone and Bassaleg, and other areas of Newport by agreement.
However suits you best — there is never any obligation, and we are always happy to talk things through.
Answer a few quick questions and Sarah will get back to you within a day — no obligation, just your postcode to start.
So I can say hello properly when I get in touch.
Pick the weekly session that suits — or choose “Unsure” and we’ll talk it through.
I’ll give you a quick, friendly ring.
Just your postcode is fine — it helps me check I cover your area.
I’ll be in touch on the number you gave as soon as I can — usually within a day. There’s nothing more you need to do.
